Combot · Blog
Better conversations. Practical guides.
Ideas and step-by-step guides for AI phone answering, WhatsApp agents, appointments and orders.
Customer service2 min read
Virtual receptionist for businesses
See how a virtual receptionist can book appointments, record orders, answer questions and pass messages to your team across different industries.
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By industry1 min read
Virtual attendant for a beauty salon: appointments booked without stopping the cut
The AI books cuts, blowouts and nails in the salon's schedule, with the right professional and duration, and confirms on WhatsApp. The chair never stops.
By industry1 min read
Virtual attendant for a real estate agency: the visit gets booked and the agent receives the case
The AI notes whether the person wants to buy or rent, the neighborhood and the price range, books the visit in the schedule and sends the summary to the agent's WhatsApp.
By industry1 min read
Virtual attendant for a veterinary clinic and pet shop
At the clinic, the AI books the appointment and notes the species and the symptom, without diagnosing. At the pet shop, it notes the order and sends it to the team's WhatsApp.
By industry1 min read
Virtual attendant for gyms: trial class and plans without tying up the front desk
The AI shares the plans you wrote, books the trial class in the calendar and sends the contact to the front desk's WhatsApp.
By industry1 min read
Virtual attendant for accounting firms
The AI books document drop-offs, notes the question and sends it to the accountant's WhatsApp. It does not give tax advice or promise tax deadlines.
By industry1 min read
Virtual attendant for repair shops: the defect arrives noted down
The AI notes the device, brand, defect and whether it is under warranty, books the visit or drop-off and sends the case to the technician's WhatsApp.
By industry1 min read
Virtual attendant for schools and courses: enrollment and visit times
The AI shares the shift, documents and tuition the school wrote, books the visit and sends the interest to the office's WhatsApp.
By industry1 min read
Virtual attendant for hotels and inns: the reservation request arrives complete
The AI records the date, number of people and room type and sends it to the reception's WhatsApp. The team is the one who confirms the daily rate and the vacancy.
By industry1 min read
Virtual attendant for pharmacies: hours, product and message without recommending medication
The AI provides the hours and records the product the person asked for. It does not recommend medication, does not discuss dosage and sends the question to the pharmacist.
By industry1 min read
Virtual attendant for optical stores: eye exams and frames without stopping the counter
The AI schedules the eye exam on the calendar, records interest in the frames and sends it to the store's WhatsApp. It does not read prescriptions or recommend a prescription strength.
By industry1 min read
Virtual attendant for construction material stores
The AI records the material, the quantity and whether it is delivery or pickup, and sends the order to the salesperson's WhatsApp. The store is the one who confirms the price and shipping.
Practical guides1 min read
How much does an AI phone cost in 2026
The AI number costs R$ 399 per month, including the number and 500 minutes, with no contract. The WhatsApp bot starts free. See what's included in each.
Practical guides1 min read
Call forwarding to a virtual attendant: using the number your customers already have
You get an AI number and, with your carrier, forward the old phone to it. Anyone who calls your usual number reaches the AI.
AI Phone1 min read
24-hour virtual secretary: what it does overnight
At night the AI can book appointments, take orders, share business hours, or just take a message. You choose what applies outside business hours.
By industry3 min read
Virtual attendant for snack bars and restaurants: the order arrives on WhatsApp
The AI answers the snack bar's call, takes the order, and sends it to the WhatsApp of whoever prepares it. The team confirms price and timeframe with the customer.
By industry2 min read
Virtual attendant by segment: lawyer, clinic, auto shop, snack bar and ISP
The same number with AI changes its job depending on the industry: lawyer triage, clinic and auto shop scheduling, snack bar orders or ISP inquiries.
WhatsApp2 min read
WhatsApp agent and menu bot: what each one does
The menu bot follows written options. The WhatsApp agent understands the sentence and replies with the company's text. See the price and when to use each one.
Providers2 min read
Virtual attendant for telecom operators and internet providers
At the provider and the telecom operator, the AI looks up the customer in the system when the number points there. Without a system, it informs, takes a message or opens the calendar.
Providers5 min read
2nd copy of the bill via WhatsApp for internet providers: how to automate it
How the provider can automatically send the 2nd copy of the invoice with Pix via WhatsApp, integrated with SGP, securely and without tying up the team at the start of the month.
Management5 min read
How much a receptionist costs vs. an AI phone: how to do the math right
How to compare the cost of a receptionist with that of an AI phone agent: salary, charges, hours covered, and what each does best.
Practical guides5 min read
LGPD in service by phone and WhatsApp: a practical guide for small businesses
What the LGPD requires of those who serve customers by phone, WhatsApp and AI: which data to collect, how to inform, how long to keep it and how to respond to the data subject.
WhatsApp5 min read
AI bot vs. menu bot on WhatsApp: which is right for your company
A menu bot is predictable and cheap; an AI bot understands free-form sentences and learns from your texts. See the differences, the costs and a simple test to decide.
WhatsApp5 min read
Free WhatsApp bot: what you can do (and when it's worth paying)
What a free WhatsApp bot can do for a small company, what the limits are, how to build a menu that works and when it makes sense to change plans.
Practical guides5 min read
Automatic phone scheduling for clinics and auto repair shops
How to let the phone book appointments on its own: the AI checks the calendar, books, confirms on WhatsApp and reminds the day before. A guide for clinics, auto repair shops and salons.
By industry5 min read
Auto parts: how to sell over the phone and close on WhatsApp
For auto parts stores: how to turn the call from someone looking for a part into a recorded order sent to the store's WhatsApp, ready for the salesperson to close.
By industry5 min read
Phone service for a law firm: screening without losing clients
How to organize a law firm's phone: screening the first contact, scheduling consultations and taking messages, with ethical care and confidentiality.
Practical guides5 min read
How to write your company's service script (with template)
Step by step to write a clear service script that works with the team, on WhatsApp and with an AI attendant on the phone. With a template to adapt.
AI Phone5 min read
IVR vs. AI attendant: which to choose for your company's phone line
The "press 1, press 2" IVR and the AI attendant that converses solve different problems. Compare how each one works, what it costs and when to use each.
Providers5 min read
SGP integration with WhatsApp and phone: what to automate in the provider's customer service
CPF lookup, 2nd copy with Pix, release on trust, connection status and dunning schedule: what the SGP integration resolves on WhatsApp and on the phone.
Providers5 min read
AI phone agent for internet providers: 24h support without growing the team
How a regional provider can use an AI agent on the phone to look up the customer in the SGP, send the second copy on WhatsApp and unblock on trust.
AI Phone5 min read
How not to lose calls outside business hours
A call that rings at night, at lunch or on the weekend is a customer going to the competitor. See the options, from the recorded message to the AI agent, and how to choose.
AI Phone6 min read
Virtual phone agent for small businesses: how it works and when it's worth it
What a virtual phone agent with AI is, what it handles on its own, where it shouldn't step in and how to know whether it makes sense for your business.