COMBOT · Products
An attendant on your WhatsApp that understands any way of writing.
AI phone answering and WhatsApp. From the first conversation to your next business opportunity.
WhatsApp Bot
WhatsApp AI
Help center
01Products
It answers right away with what your company has taught it, notes orders, books appointments and calls your team when the matter needs a person.
Central Autopeças
AI bot answering
good afternoon do you have brake pads for a 2015 gol?
Good afternoon! Yes we do, for the Gol G6: Cobreq, Fras-le and Bosch. Do you prefer any brand?
cobreq. can I pick up today?
Yes, you can! I've already asked the salesperson to set it aside and confirm the price of the front set with you here.
answered by the AI in seconds
Bot or AI Agent?
02One follows the menu. The other was trained.
Use one, the other, or both — each on the right number.
Bot
- Menu with numbered options
- Catalog with your registered products
- Order with delivery, payment and change
- Schedule with available time slots
- Predictable: always answers the same way
AI Agent
- Trained on your business: files, products and questions
- Behavior instructions: sell, serve and support, schedule, or just inform
- Tone of voice and what it can and cannot say
- Collects data during the conversation: name, phone, email, city, interest, CPF/CNPJ, address and fields you create
- Understands what the customer writes, no menu needed
Agent name
Answers on WhatsApp
Goal
Tone of voice
Instructions
Data it collects
Each number with its own
Connect more than one WhatsApp via QR Code and choose who answers on each: the sales number with the sales agent, the support number with the 2nd copy bot.
Behind the scenes
03It knows what you taught it. The team sees everything.
The knowledge base, the conversation and the team's inbox, all in the same dashboard.
Tone: informal, with the company name · never promises a delivery time
are you open on saturday?
Yes we are, from 8 AM to noon! Would you like me to reserve a time for you?
I want 9 AM
Time booked on the calendar · confirmation sent
Internal notes, canned replies and the full history on screen.
How it works
04Three steps and it's already answering
- 1Connect WhatsAppVia the QR Code, with the company phone, or through Meta's official API.
- 2Teach it your businessPaste your website text, upload PDFs and spreadsheets, register products and frequently asked questions. Set the tone and what it never promises.
- 3Test and go liveChat with it in the dashboard before activating. Once live, it answers right away and calls the team when the matter needs a person.
In your industry
05The customer writes however they like. It understands.
Illustrative examples of how it answers with each company's text.
Internet provider
my internet went down again, I already paid
Oh no, I'm sorry! Could you give me the account holder's CPF? I'll check your contract and, if that's the case, release it on trust.
Auto parts
Do you have brake pads for the 2015 Gol?
We have them for the Gol G6: Cobreq, Fras-le and Bosch. Do you prefer any of them? The salesperson will confirm the price right now.
Clinic
Do you take Unimed? I wanted a dermatologist
We do take Unimed, yes. I have Tuesday at 8:30 a.m. or Wednesday at 4 p.m. with the dermatologist. Which works better?
Law
I was fired and didn't get anything
I understand. That's a labor law matter, which the firm handles. Is there already a case? I can schedule a consultation with the lawyer.
Restaurant
Do you deliver downtown? What's the dish of the day
We do deliver downtown, yes! Today we have roast chicken with farofa. Would you like me to take your order?
Auto repair shop
car making noise in the brakes
Better to take a look soon. What's the car and year? I have an assessment tomorrow at 8 a.m. or at 2 p.m.
Bot or Bot with AI?
06What changes when AI comes in
The menu Bot is still great for those with few options. AI is for when each customer writes in their own way.
Internet provider?
07SGP integration included
On WhatsApp, the AI finds the customer by CPF, sends the second copy with Pix and releases on trust — without the team.
08What everyone asks beforehand
It was built not to make things up: it answers with what's in your company's knowledge base and, for what it doesn't know, says it will confirm and calls the team.
In the dashboard, under Training: questions and answers, free text, products and files (PDF, DOCX, TXT). You also define the tone of voice and what it must never promise.
It takes the repetitive work off your hands. When the customer wants a person, or the matter calls for someone from the team, the conversation goes to the inbox with the full history.
Yes. Connect the WhatsApp you already use via QR Code (the phone keeps WhatsApp active) or via Meta's official API.
Yes. Bot with AI includes the API and Webhooks: messages arrive in your system and it replies via the API. The documentation is at /docs.
The SGP integration is included: the AI finds the customer by CPF, sends the second copy with Pix and releases on trust.
Bot with AI is for a company's normal use, with no message counter in day-to-day operations. No lock-in: cancel whenever you want.
09Put AI to answer on your WhatsApp
Create the account, connect the number and teach the AI with what you already have: the website text, the price list, the usual questions.
Your next great conversation starts here.
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