Virtual attendant for gyms: trial class and plans without tying up the front desk
The AI shares the plans you wrote, books the trial class in the calendar and sends the contact to the front desk's WhatsApp.
By industry1 min read
The gym front desk helps students, hands out towels and still answers plan questions over the phone. The call from someone who saw an ad is always similar: how much does it cost, what time, can I go today.
What the AI answers
Only what is in the gym's text: plans, enrollment fee if you wrote it, opening hours, modalities and what to bring on the first visit. If the price is not in the text, it does not make one up. It notes the name and sends it to the front desk.
Trial class
If the calendar has the "trial class" service, the AI offers the open times and books it. The person receives confirmation on WhatsApp and a reminder the day before. The front desk receives the notice with the phone number.
Without a calendar set up, it notes the time request and the team confirms. The calendar step by step is in phone booking.
What stays with the front desk
Physical assessment, health restrictions and negotiating a plan outside the price list are not conversations for the AI to close. It notes them and passes them on. It also does not recommend workouts.
Anyone who calls after closing can still book or leave a message, if you leave the AI on. This is in 24-hour virtual secretary. The number costs R$ 399 per month, with 500 minutes. The plans math is in how much does an AI phone cost.