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Official WhatsApp (Meta API): when to use it

Advanced option, for a new number that doesn't have WhatsApp yet.

Meta's official API is for a new number, used only for service, that works without depending on a phone. On this path, Meta does not accept a number that is already on WhatsApp on a phone: for that, use the QR Code.

  1. 1

    Open Official WhatsApp (API)

    In the side menu, under Channels.

  2. 2

    Connect through Meta

    Click to connect: the official Meta window opens. Log in with your Facebook account, choose the business and the number.

  3. 3

    Confirm the number

    Follow the verification Meta asks for (code by SMS or call).

Open this screen in the dashboard: Official WhatsApp

Illustrations with fictional data. No real customer data is used.

Official WhatsApp (Meta API): when to use it | Combot