- 1
Describe what you need to do
In Tickets / Support, write a sentence in the subject field. For example: I can't register a service in the schedule.
- 2
See the suggested training
Related manuals appear as you type. Open a step-by-step guide in another tab: your text stays in the form.
- 3
If you still need help, submit the ticket
Choose the type, explain what you tried and what appeared, and click Submit ticket. You can submit even when there is a suggested manual. Never share passwords or API keys.
- 4
Track the response
The response appears in the panel itself. The ticket goes through Open, Under review and Resolved.
Illustrations with fictional data. No real customer data is used.