A provider that uses SGP (TSMX) connects Combot to it, and WhatsApp and the phone start resolving the most common everyday requests on their own.
- 2nd copy: the customer enters their CPF and receives the amount, due date, Pix copy and paste and barcode.
- Trust release: reconnects for a few days the internet blocked for late payment (the rule for days and times per month is your SGP's).
- Connection status: says whether it is active or blocked and guides you step by step.
- Billing schedule: invoice notices before and after the due date.
- 1
Generate the token in SGP
In SGP: Administration → Tokens → Add token. Name it combot and copy it.
- 2
Paste it into Combot
In Integrations → SGP, paste the SGP URL, the token and the app. Save and activate.
- 3
Test
Use Test connection with a customer's CPF.
- 4
Activate the provider bot
In Bots → Start in 1 click, activate Internet Provider.
Illustrations with fictional data. No real customer data is used.