Combot · Help center

Security and privacy (LGPD)

How we protect data and how to delete customer data.

  • Each company only sees its own customers, conversations and bots.
  • Passwords and keys are stored encrypted.
  • Each person on the team sees only what their role allows.

To delete customer data: in Settings → Privacy (LGPD), the owner types EXCLUIR and confirms in Delete customer data. Before that, export whatever you want to keep in Customers / Leads.

Open this screen in the dashboard: Settings

Illustrations with fictional data. No real customer data is used.

Security and privacy (LGPD) | Combot