For Shopify stores: when someone starts a purchase and doesn't finish, the AI calls the person, reminds them of the cart and helps them complete it. Part of the Bot with AI plan.
- 1
Connect your store
In Cart recovery → Connect your Shopify store, follow the step-by-step: in Shopify, go to Settings → Notifications → Webhooks, create the Checkout creation and Checkout update notices (JSON format) with the address shown.
- 2
Adjust the calls
On the number's page, in Call for abandoned cart: how long to wait, how many attempts and at what time to call.
- 3
Test
Use Test without waiting for Shopify → Add to queue.
In Queue and history you follow each cart: In queue, Calling now, Call made, Recovered or Could not be completed.
Open this screen in the dashboard: Cart recoveryIllustrations with fictional data. No real customer data is used.