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Recover abandoned cart (Shopify)

The AI calls whoever abandoned the purchase in your Shopify store.

For Shopify stores: when someone starts a purchase and doesn't finish, the AI calls the person, reminds them of the cart and helps them complete it. Part of the Bot with AI plan.

  1. 1

    Connect your store

    In Cart recovery → Connect your Shopify store, follow the step-by-step: in Shopify, go to Settings → Notifications → Webhooks, create the Checkout creation and Checkout update notices (JSON format) with the address shown.

  2. 2

    Adjust the calls

    On the number's page, in Call for abandoned cart: how long to wait, how many attempts and at what time to call.

  3. 3

    Test

    Use Test without waiting for Shopify → Add to queue.

In Queue and history you follow each cart: In queue, Calling now, Call made, Recovered or Could not be completed.

Open this screen in the dashboard: Cart recovery

Illustrations with fictional data. No real customer data is used.

Recover abandoned cart (Shopify) | Combot