Combot · Help center

Monthly minutes, pausing and canceling the number

How much has been used, how to pause and the refund for those who cancel early.

Each number has 500 minutes per month. The number's page shows Minutes this month, and you receive a WhatsApp notice at 80% and at 100%.

  • Pause: on the number's page, Pause makes it stop answering. Activate turns it back on.
  • Cancel: Cancel number. If you cancel within 30 days, you can choose to get your money back: we refund what you paid, minus the cost of the number at the carrier and the days used. After 30 days there is no refund.

Illustrations with fictional data. No real customer data is used.

Monthly minutes, pausing and canceling the number | Combot