- Subscribe: in Financial → Choose a plan, click Subscribe to plan and pay. The plan activates on its own when the payment is confirmed.
- Pay: under Invoices, click Pay. Options depend on the payment methods enabled. Brazilian accounts pay in reais; international accounts pay in dollars through Stripe where available in their country.
- Renewal in Brazil: the next monthly invoice arrives 5 days before the due date, including additional WhatsApp channels and agents.
- Overdue: Brazilian monthly subscriptions have a 5-day grace period. After that, the phone number stops answering or the account returns to Free with paid features disabled. Billing remains accessible to settle the invoice.
- Restore service: click Pay on the suspended number or the billing notice to open the corresponding invoice. Access returns after the provider confirms payment; clicking Pay or returning from checkout does not confirm a payment.
- Administrative suspension or closed account: contact support. Payment does not automatically remove these restrictions.
Illustrations with fictional data. No real customer data is used.