Catalog and orders via WhatsApp

1. 1

   Register the products

   In Products and Services, use Add product/service: name, price, description and type (Product or Service).

2. 2

   Hide what's sold out

   In the Your catalog list, the Hide button removes the product from the catalog without deleting it. Activate brings it back.

3. 3

   Use the steps in the bot

   The Catalog step shows the list; the Order / scheduling step (Products / order) builds the order. The ready-made food and store bots already come with them.

How the customer orders

The customer writes what they want (“2 pepperoni and 1 soda”), the bot understands it from the catalog, shows the items and the total, asks for name and address, the payment method and, for cash, how much change is needed for. At the end, the customer confirms.